Refund policy

Last Updated: April 2026

At Chroma Republic, we want you to be satisfied with your purchase.

Returns
We accept returns within 30 days of delivery.

To be eligible for a return:

Items must be unused, unworn, and in original condition
Items must be returned in original packaging

Non-Returnable Items
Because some products are made to order, certain items may not be eligible for return unless they arrive damaged or defective.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. We will resolve the problem as quickly as possible.

How to Start a Return
To initiate a return, please contact us at:
support@chromarepublic.com

We will provide instructions on how to return your item.