Facts & Frequently Asked Questions (FAQ)

What is Chroma Republic?

Chroma Republic is a modern apparel brand focused on minimal design, everyday comfort, and clean aesthetics.

Where are you located?

Chroma Republic operates online and ships within the United States.

Where are your products made?

All products are made on demand through trusted production partners in the United States.

Why are your products made to order?

We produce items on demand to reduce waste and ensure consistent quality.

What kind of products do you offer?

We offer modern essentials including hoodies, t-shirts, tanks, and outerwear designed for everyday wear.

Are your products true to size?

Our products follow a modern fit. Please refer to the size guide on each product page for accurate measurements.

Where do you ship?

We currently ship within the United States only.

How long does it take to receive my order?

Production: 2–5 business days

Shipping: 3–5 business days

Total: 5–10 business days

When will my order ship?

Orders are processed Monday–Saturday. Orders placed after the daily cut-off time may begin processing the next business day.

Do you offer free shipping?

Yes, we offer free standard shipping on all U.S. orders.

Will I receive tracking information?

Yes, tracking details are provided once your order has shipped.

Can I change or cancel my order?

Orders are processed quickly. Please contact us as soon as possible. Changes cannot be guaranteed once production has started.

Do you accept returns or exchanges?

Due to the made-to-order nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect.

What if my order arrives damaged or incorrect?

If your order arrives damaged or incorrect, please contact us and we will resolve the issue.

Do you ship internationally?

No, we currently ship within the United States only.