Terms of service

Last Updated: May 2026

Terms & Conditions

Welcome to Chroma Republic. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

General Information

Chroma Republic is an online made-to-order apparel and lifestyle brand. All products are produced specifically for each order placed through our store.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

Product Information

We make every effort to display product images, colors, and descriptions as accurately as possible. However, actual colors and appearance may vary depending on device screens, lighting, and production variations.

All products are subject to availability and may be updated, modified, or discontinued at any time.

Orders & Production

By placing an order, you confirm that:

  • All billing and shipping information provided is accurate

  • You have reviewed product details and sizing information carefully

  • You understand that products are made to order

Because production may begin shortly after an order is placed, cancellation requests cannot be guaranteed once processing has started.

Pricing & Payments

All prices are listed in USD. Chroma Republic reserves the right to modify pricing at any time without notice.

Payments are securely processed through third-party payment providers. Chroma Republic does not store full payment information.

Shipping & Delivery

Shipping and delivery times are estimates and are not guaranteed.

Chroma Republic is not responsible for:

  • Shipping carrier delays

  • Lost or stolen packages marked as delivered

  • Delays caused by incorrect customer shipping information

  • Delays caused by weather, customs, or carrier disruptions

Customers are responsible for ensuring all shipping information is accurate before completing checkout.

Refunds & Returns

Due to the made-to-order nature of our products, we do not accept returns, exchanges, or cancellations for:

  • Incorrect size selection

  • Change of mind

  • Buyer’s remorse

  • Preference or style expectations

If an item arrives damaged, defective, or incorrect, customers must contact:

chromarepublic.help@outlook.com

within 7 days of delivery and provide:

  • Order number

  • Description of the issue

  • Clear photos of the item and packaging

Approved claims may qualify for:

  • Replacement item

  • Store credit

  • Partial refund

  • Refund at our discretion

Customers should not send items back unless instructed by our support team.

Intellectual Property

All website content, including logos, branding, images, graphics, product designs, and written content, belongs to Chroma Republic and may not be copied, reproduced, or used without permission.

Limitation of Liability

Chroma Republic shall not be held liable for any indirect, incidental, or consequential damages related to the use of our website, products, or services.

Contact Information

For questions regarding these Terms & Conditions, please contact:

chromarepublic.help@outlook.com

By using this website and placing an order, you acknowledge and agree to these Terms & Conditions.